SHOPPING SIMPLIFIED.................THAT'S OUR GOAL
We have 15 days easy , no questions asked return and exchange policy at KIEV.
You can exchange or return your product within 15 days of the order delivery date at no extra cost, Reach out to us at firstname.lastname@example.org with your concern.
If you have a size issue , we will send you the correct size once at no extra cost
If you want to return the product right away, no issue . You will be refunded the entire amount in your bank account or store credits whatever you opt for .
CONDITIONS FOR RETURN/EXCHANGE
* The product must be unused, unworn, unwashed with all the tags attached to it and in original packaging as received.
* Any product which does not meet the above condition will be returned back to the customer and no refund or exchange will be provided for the same.
* You can exchange for size issues only once for your order at no extra cost. We are unable to do any more exchanges once done . The exchanged product is also non eligible for return afterwards.
RETURN AND REFUND PROCESS
* You can request for a return/exchange by dropping us an email at email@example.com with your Order ID and your reason for the same.
* If you want a refund kindly provide your bank details in the same mail to process the return request.
* The time to process your return request will be 2 working days. Once initiated our pickup agent will come to your address and pick the return shipment.
* We will issue the refund to your requested bank account within 2 working days of receiving the return shipment.
* You can also request for the return from your tracking link itself and provide your bank details there for the refund. Your tracking link is shared to you by sms/whatsapp and on the email ID provided at the time of placing the order.
Have you any query you can reach out to us at firstname.lastname@example.org